Why You Should Make A Resolution to Praise Your Employees More Often
Posted on 7/11/2018 by Michael Zamora
As a business owner, you have a lot on your plate. Between managing your workforce and staying up to date on paperwork, simply keeping your practice afloat may seem like a challenge most days. So when it comes to the actions of your workforce, it is understandable that you’re often more likely to focus on the bad over the good. However, this is a common pitfall of top management. Only addressing your staff when there’s a problem can create a work environment built on condemnation, resulting in employee failure— especially when your team does not know how to improve. Your team should feel that you are working toward their success - empowering them just as equally as you are coaching them toward improvement.
Like most businesses, yours succeeds based upon your employees. The success of almost all service businesses is heavily impacted by the level of satisfaction that your team creates from pleasantly greeting your patients when they arrive, answering the phones in a professional manner and expertly performing specialized procedural tasks. They are the ones who ensure you have what you need to give your patients the very best treatment— you simply couldn’t do it without them. The danger of taking employees for granted is very real.
If you think you don’t have time to recognize your best workers, you may be overestimating how much effort is needed to recognize great employee performance. Annual reviews and other official recognition periods are important, of course. Nevertheless, unexpected expressions of appreciation can truly be the difference between keeping an employee and losing one to a competitor.
One simple exercise is to set a goal of expressing appreciation when you feel it. For example, if you are doing paperwork after hours and you realize how much you appreciated someone’s work that day, don’t put off saying something. Send an email or set a reminder for yourself to say something. Hiring someone new exhausts more resources than simply recognizing the accomplishments of your current team. Remember that everyone wants and needs to feel valued. By making a resolution to recognize the valuable efforts of your workforce, you can ensure that you are putting your best foot forward in creating a more engaged, self-motivated team that will work even harder.